The Futura Loyalty Group works with many retailers to introduce consumer loyalty programs that help enhance their customer experience, attract new customers, reduce customer churn, maximize periodic spending/revenue and increase average customer lifetime value. In addition to providing retailers with access to two popular consumer rewards programs, Aeroplan & Futura Rewards, we offer a variety of proprietary loyalty tools & applications as well as a host of other services including robust web-based and easy-to-use program reporting, in-store and web-based retail staff training, store-level performance audits, marketing material approvals and a 1-800 Partner Hotline.

 

We also understand franchisee-based operations require the involvement of their dealers in the decision to adopt consumer loyalty programs and that not all franchisees are necessarily marketing or loyalty experts; to that end, we offer additional services to help with the sales & implementation process in such cases. The Futura Loyalty Group can help by making special presentations to your franchisees, franchisee groups or advisory boards/panels, explaining the basic uses and benefits of consumer loyalty programs, preparing local market program impact forecasts to help illustrate the sales opportunity associated with introducing our programs – at the dealer level – thereby helping everyone in your organization fully understand the many benefits of a successful introduction of a consumer loyalty program.

 

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