The Futura Loyalty Group enables merchants to issue rewards in two ways: POS Systems Integration and/or Web Based Issuance.
POS Integration
The Futura Loyalty Group provides merchants with simple solutions to facilitate the issuance of rewards (Aeroplan Miles and Futura Rewards) using their existing debit/credit terminals or integrated POS system. Futura works with each merchant’s data acquirer to set-up and re-initialize most modern debit/credit terminals for reward issuance, or works with the merchant’s POS provider in order to facilitate the processing of loyalty collector cards on integrated POS systems.
The Futura Loyalty Group currently has issuance solutions in place with:
Moneris: 1-888-376-3999
MoneyBar: 1-866-815-3428 (for most Chase Paymentech terminals)
Futura also works with other POS providers to facilitate issuance solutions for prospective merchant partners from all industries.
Web Based Rewards Crediting System
The Futura Loyalty Group can enable merchants to reward customers using a web-based issuance system that handles basic offer structures. The system is very easy to use and takes less than 10 seconds per customer to capture the transaction information (Member ID#, last name, purchase amount); the system auto-calculates the rewards due to the customer according to the reward business rules set up for the merchant. Futura merchant Partners currently use the web-based application to issue Aeroplan Miles and Futura Rewards.The system can be used to issue “base” offers and to award bonus rewards (2x, 3x or custom amounts) and can be used to facilitate vendor offers, complementing the merchant’s base/bonus offers.
Offer Management System
The Offer Management System (OMS) is a multi-user web application that enables retailers to create numerous types of consumer offers. The application allows for offers to be created at the corporate level, available to all stores on the system, as well as at the individual store level, for the creation of localized offers. The system is ideal for retail environments with large numbers of products or services, but can be used in any situation.
Offer Types
Ability to create 5 different types of offers including:
Product/Standard offers (consumer earns a reward on a certain item or service)
Baseline offers (consumer earns a % of their total purchase)
Threshold offers (consumer earns a reward if they exceed a certain $ amount in a single transaction)
Bundled offers (consumer earns a reward if they buy a certain combination of items/services)
Frequency offers (consumer earns a reward if they transact a certain # of times in a given time period)
Other Features & Benefits
Offer time frames (limited time offers, etc.), quantity limits (maximum of 3 items, etc.) can be set
Digital flyer creation; system features the capacity to host an image library depicting products and services; the flyer can be automatically created as the user creates offers and can be uploaded to the merchant website and/or included in a customer email campaign
Exceedingly user-friendly interface provides training for staff user(s)
Fixed monthly fee for use of system; merchant pays monthly fee plus any offer costs